The purpose of this privacy policy is to let users of modspace.nz (the ‘site’) know when we collect personal information and what we do with it. This policy explains how and when we collect personal information, what we do with it and your right to see or change it. We don’t use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Sign up for our newsletters or marketing communications.
- Make a purchase or inquire about our products/services.
- Participate in surveys, contests, or promotions.
- Contact us through our website, email, or social media.
The types of personal information we may collect include:
- Contact Information: Name, email address, postal address, phone number.
- Demographic Information: Age, gender, purchasing intent (if voluntarily provided).
- Usage Information: Information about how you interact with our website and marketing emails (e.g., pages visited, links clicked, time spent).
How We Use Your Information
We use the personal information we collect for the following purposes:
- To Send You Sales and Marketing Information: We will use your contact details to send you promotional offers, news, updates, and other marketing communications about our products and services that we believe may be of interest to you. This may include emails, text messages, or phone calls.
- To Personalize Your Experience: We may use your information to tailor our marketing messages and product recommendations to your interests.
- For Advertising and Retargeting: We may submit your contact information (such as your email address) to third-party advertising platforms, to serve you personalized advertisements in the future. This process, often called “custom audiences” or “customer match,” allows us to reach you with relevant ads based on your prior interactions with us. Your data is hashed or anonymized before being uploaded to these platforms to protect your privacy.
- To Improve Our Services: We analyze how you interact with our communications and services to understand and improve our marketing strategies, products, and overall customer experience.
- For Customer Support: To respond to your inquiries and provide customer service
Records and disclosure statement
Public records, official information and parliament
Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. Modspace may also need to disclose those materials under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a parliamentary question.
Correcting your personal information
Your rights
Under the Privacy Act 1993, you have the right to access and ask us to correct any of your personal information provided to Modspace in connection with your use of this site.
Contact us if:
- you would like to see or change your personal information Modspace has stored, or
- you have any concerns regarding your privacy.
Modspace may require proof of your identity before being able to provide you with any personal information.
General Manager
Modspace
260 Waimate North Road, Kerikeri 0293
Phone: 0800 483 700
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us at any time by following the unsubscribe instructions provided in those emails.
If you have a privacy complaint
If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner here.
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